Privacy Policy
GDPR Commitment: Novaia Marketing is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian laws.
1. Data Controller
Controller: Novaia Marketing
Email: info@novaia.marketing
Country: Belgium
2. Data Collected
When using our audit service, we collect the following data:
- • Email — To send you results and follow up
- • Website URL — To perform the audit
- • Company name — To personalize the report
- • Address, phone (optional) — For the compliance report
- • Comment (optional) — To understand your issue
3. Purpose of Processing
Your data is used to:
- ✅ Perform the audit of your website
- ✅ Generate your personalized compliance report
- ✅ Contact you regarding audit results
- ✅ Improve our service (anonymized statistics)
- ✅ Offer our support services (with your consent)
4. Legal Basis
The processing of your data is based on:
- • Your consent — By submitting the audit form
- • Contract execution — To provide the requested audit service
- • Legitimate interest — To improve our services
5. Data Recipients
Your data may be shared with:
Anthropic (Claude AI) — For AI analysis of your website. Data is processed securely and not retained by Anthropic.
Supabase — For secure audit data storage (European hosting).
Vercel — For website hosting.
We never sell your data to third parties.
6. Data Retention
- • Audit data — 12 months after the audit
- • Contact email — Until you request deletion
- • Anonymized statistics — No time limit
7. Your Rights (GDPR)
Under GDPR, you have the following rights:
✅ Right of access — Obtain a copy of your data
✅ Right to rectification — Correct your data
✅ Right to erasure — Delete your data
✅ Right to portability — Receive your data in a structured format
✅ Right to object — Object to processing
✅ Right to withdraw consent — At any time
To exercise your rights, contact us at: info@novaia.marketing
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- 🔒 SSL/TLS encryption for all transmissions
- 🔒 Secure hosting with restricted access
- 🔒 No storage of sensitive data (passwords, etc.)
- 🔒 Access limited to authorized personnel only
9. Cookies
This site only uses essential technical cookies required for the service to function. We do not use tracking or advertising cookies.
10. International Transfers
Some data may be transferred to the United States (Vercel, Anthropic). These transfers are governed by appropriate safeguards in compliance with GDPR (standard contractual clauses, adequacy decisions).
11. Complaints
If you believe your rights are not being respected, you can file a complaint with the Belgian Data Protection Authority (APD): www.autoriteprotectiondonnees.be
12. Contact
For any questions regarding this privacy policy:
info@novaia.marketing
Last updated: December 2024