Google Merchant Center suspended?
We fix it in 3 days.
A free 2 minute audit shows the number one issue behind your suspension. Then a free 15 minute call with David. Fixes done in 3 days, Google review usually within a week. Nothing to pay before the call.
Every day suspended is a day of lost Shopping sales. The longer it lasts, the higher the risk Google suspends your Ads account too.
How it works
Sophia scans your store like a Google reviewer and shows you the number one issue. Public pages only, no login.
David walks you through the full report and tells you straight if your case can be won and what it costs.
On accepted cases the fixes are done within 3 days, then we submit to Google and follow up with their support until they answer.
We don't take every case
We take on 3 new cases per week, so each one gets David's full attention and a direct follow-up with Google support. When the week is full, the calendar shows the next one. The audit tells you in 2 minutes whether yours is a case we take.
What we turn down
- Marketplaces with third-party sellers
- Restricted goods: weapons, tobacco, pharma, replicas
- Digital-only stores with no real business identity
- Stores that hide who runs them
If you want it handled after the call: $500 audit and fix guide (you apply the fixes), or $2,000 done for you, $1,000 to start and $1,000 only once Google reinstates you.
Decided after the call. Nothing to pay before.
What Google checks before reinstating a Merchant Center account
Most Merchant Center suspensions cite Misrepresentation, and Google's reviewers look at the same things every time: who runs the store (legal name, address, phone, a support email on your own domain), whether the policy pages exist and match each other, whether promotions and stock claims are real, and whether the products and images are yours. The free audit checks those signals on your live pages. The guides below cover each suspension type in detail.
Questions
What does the free Google Merchant Center audit check?+
It reads your sitemap, captures your homepage, contact page, product pages and legal pages the way a Google reviewer sees them, and checks them against the 2026 Misrepresentation rules: business identity, policy pages, promotions, trust signals and dropshipping patterns. You get your score and the number one issue in about 2 minutes. The full list with the exact fixes is covered on the call.
Is the 15 minute call really free?+
Yes. Video call, no card, no commitment. David reviews your store before the call and tells you straight whether it can be reinstated, what needs to change and what it costs. You decide after.
How long does a Merchant Center reinstatement take?+
If we accept your case, the fixes on your store are done within 3 days. Google then reviews the account, usually within 3 to 7 business days, sometimes longer. We stay on it until Google answers, and we follow up directly with Google support on every accepted case.
What does it cost if I want you to handle it?+
$500 for the audit and fix guide (you apply the fixes, one payment), or $2,000 done for you: $1,000 to start and $1,000 only once Google reinstates you. Paid by card after the call, never before.
Do you work with Google?+
Merchant Unlock is run by Novaia Marketing, a Google Partner agency. We are not Google employees and nobody can force a decision, but we deal with Google support on every accepted case, which is why our reinstatement rate is above 90 percent.
Which suspensions do you handle?+
Misrepresentation, Untrustworthy promotions, Circumventing systems, products disapproved on Google Shopping, policy warnings, and Google Ads accounts suspended alongside Merchant Center. We turn down marketplaces, restricted goods and stores that hide who runs them.
450+ accounts reinstated. 90%+ success rate. Reviews on Upwork. Prefer to write? WhatsApp David.